Building Mailing Lists, List Building, Social Media, Niche Marketing

When businesses think about search and social media, a great deal of the time, they are thinking about traffic, customer engagement, and brand awareness. While these are all good things to consider, there may be more to that last one that you have spent much time thinking about.

Brand awareness goes beyond just having a random customer find your site in a set of search results or through a link from their Facebook news feed. Have you considered how channels like search and social media are used by media outlets and journalists? The fact of the matter is that journalists and bloggers alike utilize both to a great extent while covering their beats.

Do you take press coverage into consideration? Comment on this at WebProNews here.

Search and social both play significant roles in PR. This is a topic that WebProNews recently discussed with TopRank Online Marketing CEO Lee Odden. Odden calls journalists customers, and in many ways they should be treated as such when it comes to getting your product or site in front of their eyeballs.

Odden says to look at what it is you can do as a marketer to make it easier for the journalist to do their job. Optimize your content for what a journalist is looking for. This is one way you can potentially increase your media coverage, which can obviously increase brand awareness.

Odden makes a great point online journalists often having tighter deadlines, and turning to blogs and social networks for sources and quotes. For example, the real-time nature of a Twitter search might be just what a journalist or blogger need to find someone who’s talking about the subject they’re writing about, at nearly the moment they’re looking for it.

For that matter, Google’s real-time search can help for the same reason, and most journalists and bloggers frequently use Google to search for what they’re looking for. If what they’re looking for happens to be related to a newsy topic, they just might see Google’s real-time results literally before anything else. If that topic happens to be related to something you’re talking about, you just might end up in those results too. Google is also indexing updates from Facebook Pages here now, by the way.

The point is, if you are looking for increased media coverage, there are ways to increase your chances of getting in front of the right people, and it is certainly not limited to real-time search. Sometimes journalists/bloggers will simply tap their contacts within their social networks (or email of course) to find sources. This is as good a reason as any to engage in social media on a regular basis and network with lots of relevant people.

If attracting media attention is what you’re after, consider these five tips I offered in a SmallBusinessNewz article last year:

1. Do something that’s different – Simply do something that makes you stand out: something that gets people talking. If it creates enough buzz, the media coverage will likely follow.

2. Look for niche publications – the more niche the publication, the more likely they probably are to cover you.

3. Personalize your message – When you’re writing an email to a publication to talk about your business, for example, personalize the message for the specific person you’re contacting, so they know it’s not just a manufactured piece that you’re sending all over the web. Journalists like exclusivity.

4. Find multiple contacts – If you can find more than one contact for a particular publication, it may be wise to send your story pitch to them. This will increase the potential visibility among the publication’s staff.

5. Provide plenty of details – When sending such a pitch, it’s a good idea to include as many details about the product/story as possible. The more details available, the less research is required, and time is more valuable than ever, especially for a journalist.

Another piece of advice I would give is to not let your press center hold back your marketing opportunities. I’ve seen a lot of companies fail to keep their own press centers up to date with the latest news, even as big announcements are made, and even if they have issued press releases. Often times, these releases won’t even be available on the site until later. If you want to increase your chances of more media coverage, you should always have your latest news readily available in your press center, or via your blog – wherever you make announcements. And always provide contact info.

About the author:
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Follow WebProNews on Facebook or Twitter. Twitter: @CCrum237

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SPNVideos asked Kristin Kovner, Industry Marketing Manager with YouTube about the interplay between video and social media at the ClickZ Video and Social Media Strategies Forum held in conjunction with Search Engine Strategies (SES) San Jose 2009 Conference. Kristin tells from her perspective, “video is a social medium.”

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Facebook to Control its Own Display Ads, Get More Bing Search

Microsoft and Facebook have “enhanced” their partnership with each other. The two companies will soon be providing Facebook users with what Microsoft refers to as a “more complete search experience”. They will be providing full access to Bing features in Facebook. In addition, the Bing and Facebook connection will be extended globally.

Facebook will be taking over full responsibility for selling its own display ads, although Microsoft will continue to provide search ads. “Given the kinds of advertisements that make sense within a product as unique as Facebook, it just made more sense for them to take the lead on this part of their advertising strategy,” says Bing General Manager Jon Tinter.

“Bing will continue to exclusively power the web search results on Facebook,” he adds. “This change will also enable Microsoft to continue its focus on driving strong performing campaigns across our own social media and communications tools, including Windows Live Messenger and Hotmail, and via rich content environments across MSN and Xbox Live.”

“Going deeper in web search experiences with Facebook, in addition to the collaboration we announced last October about bringing public data from Facebook’s API into the search experience, will enable us to do great things together for our customers,” he says.

The product of this enhanced relationship between the two companies will start being felt among users in the coming weeks and months. It will be interesting to see if Yahoo advertising gets involved if the Microsoft-Yahoo deal ever sees the light of day.

Related Articles:

> Respond to Facebook Comments From Your Email
> Pingdom Names Facebook “Most Engaging Social Network”
> Content Can Now Go Viral More Easily with Facebook

About the author:
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Follow WebProNews on Facebook or Twitter. Twitter: @CCrum237

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Refusing to sit still long enough for anyone to catch up, Google has rolled out another Labs experiment to the public. Google Social Search Beta launched last October, hard on the heels of Personalized Search. But this week, Google graduated Social Search out of Labs and into the public sphere.

What Is Google Social Search?

As we become increasingly connected online, we start to build around ourselves a community of people that we have regular contact with and websites where we spend much of our time. This is called our social network. Now Google has worked out a way to measure and leverage these individual social networks so they influence the search results we see. Those results therefore become more relevant to us and more influential over time.

Google determines your social network based on the connections found in your public Google profile. Connections are classed as either direct connections or secondary connections. Your Gmail chat buddies and contacts are direct connections, as are connections from links listed in your Google profile (e.g. people you follow on Twitter, LinkedIn or FriendFeed ). Secondary connections are those publicly associated with your direct connections (e.g. the people that your friends follow on Twitter).

To see your social profile on Google, login to your Google account and visit the social dashboard. The first time you do this, Google will collect all the social data it has stored about you, based on your Google Profile and public content, and build what they call your *social circle*.

After Google builds your social circle, whenever Google’s algorithm determines that your search experience will be improved, it annotates regular web index data with social data customized from your social circle and adds this information to the bottom of your search results.

You MUST be signed in to Google to see this. If you’re not happy with the results, say from Twitter, you can delete your Twitter account from your Google profile to prevent published info from your Twitter connections being added to your social circle.

You can also add or block Google contacts so you don’t see information from them in your social circle. In the reverse, you can choose what content you want to make public, based on your published Google profile.

How Does Social Search Work?

Google Social Search has been in experimental mode since October, but this week it’s been rolled out to full public Beta, meaning you should now see social content in your search results on Google.com. Google hasn’t rolled Social Search out to their regional sites at this stage, but this is expected soon.

To see social search results in action, login to your Google account, then run a search. You’ll see the heading *Results from people in your social circle* towards the bottom of the search results page. For example, if I run a search for *music blogs* on Google.com, I get the following social circle suggestions:

Because Matt Burgess and Tim Burrowes are in my social circle and have blogged about music, I see their content at the top of my social circle results.

If you want to see more social results, click on the *Show Options* link at the top left of the page and click on the *Social* link in the side menu under *All Results*. This will bring up search results sourced entirely from your social network. You’ll also see a list of your friends and connections under the menu heading *All People*. You can click on a particular name in the list to bring up more results from their public content.

Next to your social circle results are two links that are new additions to the service added to coincide with the public rollout: my social circle and my social content (pictured). These take you to your social circle dashboard that I linked to earlier.

The *my social circle* tab displays your extended network of online contacts, as well as the pathways that connect you. Clicking on the *my social content* tab brings up your public social media profiles, taken from your Google profile, that might appear in other people’s social results (pictured).

Apart from this social dashboard, the other major difference between the original Social Search experiment and the new public rollout is the addition of Google Images into the mix. If anyone in your social circle has shared images on Flickr or Picasa and Google determines they are relevant to your search query, you may see these in your search results as well.

Judging by my social search experiments to date, I believe Google has been collating social results for some time. A key observation is that relevance seems to win over freshness in the social influenced search results – some of the top results in my social circle were from 2008.

How Do You Take Advantage of Social Search?

1. If you haven’t already done so, create a Gmail account and create and flesh out your Google Profile immediately.

2. Join more social sites if you want your content to appear in the SERPs of your direct and secondary social circle networks, particularly the primary ones Twitter, Flickr and FriendFeed.

3. Optimize your social media content (tweets, FB and LinkedIn status updates, blog feeds, etc.) for target keywords to ensure your social content is shown in a wider number of social circle SERPs.

4. Gmail and Chat contacts get top billing in your social circle so choose your Gmail buddies wisely or drop them from your profile altogether.

5. Consider the type of social content that is popular and most often shared within your networks. Concentrate on building similar content in your public social media profiles to ensure it gets syndicated via your social circle.

6. If Universal Search wasn’t enough of a punch in the gut to convince you to optimize your multimedia content, consider Social Search to be that punch placed a little lower. Your shared photos just became another content channel.

7. Become more picky about who you follow and what social feeds you subscribe to. They have just become influencers in your every day search results.

What if I Don’t Like It?

If your particular social circle seems a little lightweight or top heavy, you can control what results you do and don’t see under your social search results. You can choose to either delete a social network from your Google profile (such as Twitter or Facebook), or drop a specific contact from your network.

You can ignore the social results at the bottom of the page when signed in, or if you don’t wish to see any social search results at all, simply conduct your searches while signed out of your Google account.

About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.

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Video from SPNVideos

This is part two of a three part video marketing series with Giovanni Gallucci discussing the impact and advantages of video marketing in social media.

Resources:

+ Amazon S3 Account – (Amazon Simple Storage Service) FREE

+ Easy Video Player – Personal online program providing easy video uploads to your S3 account, real time tracking stats & charts, several player interfaces w/ numerous embed options

+ Traffic Geyser – Online video submission service, easy to use. It drives traffic, leads and sales by providing top search engine listings in Google, Yahoo and MSN within a few hours

Related Posts:

Video Sharing, Part One – Social Media Strategies

Video Sharing, Part Two – Social Media Strategies

How To Run Video Ads For Your Business With Jivox

How To Make Your Videos Interactive

YouTube and Vimeo Begin Offering HTML 5 Video

YouTube Will Start Charging for Some Videos

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Video from SPNVideos

This is part two of a three part video marketing series with Giovanni Gallucci discussing the impact and advantages of video marketing in social media.

Resources:

+ Amazon S3 Account – (Amazon Simple Storage Service) FREE

+ Easy Video Player – Personal online program providing easy video uploads to your S3 account, real time tracking stats & charts, several player interfaces w/ numerous embed options

+ Traffic Geyser – Online video submission service, easy to use. It drives traffic, leads and sales by providing top search engine listings in Google, Yahoo and MSN within a few hours

Related Posts:

Video Sharing, Part One – Social Media Strategies

Video Sharing, Part Three – Social Media Strategies

How To Run Video Ads For Your Business With Jivox

How To Make Your Videos Interactive

YouTube and Vimeo Begin Offering HTML 5 Video

YouTube Will Start Charging for Some Videos

| Subscribe to Building Mailing Lists

Video from SPNVideos

This is part one of a three part video marketing series with Giovanni Gallucci discussing the impact and advantages of video marketing in social media.

Resources:

+ Amazon S3 Account – (Amazon Simple Storage Service) FREE

+ Easy Video Player – Personal online program providing easy video uploads to your S3 account, real time tracking stats & charts, several player interfaces w/ numerous embed options

+ Traffic Geyser – Online video submission service, easy to use. It drives traffic, leads and sales by providing top search engine listings in Google, Yahoo and MSN within a few hours

Related Posts:

Video Sharing, Part Two – Social Media Strategies

Video Sharing, Part Three – Social Media Strategies

How To Run Video Ads For Your Business With Jivox

How To Make Your Videos Interactive

YouTube and Vimeo Begin Offering HTML 5 Video

YouTube Will Start Charging for Some Videos

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Matt Cutts talk about Google’s treatment of links from Facebook and Twitter.

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Things You Should Know About Real-Time SEO

It’s ok to say “no” to Twitter if that’s your thing. There’s a chance that it just doesn’t fit into your strategy or help you achieve your goals. That’s cool. However, if it is your thing, you may be interested in how Google ranks tweets. That is if search marketing is your thing.

Do you see Twitter as important to an effective search marketing campaign? Share your thoughts with WebProNews.

Google and Microsoft almost simultaneously announced deals with Twitter a few months back, that would give the companies access to tweets in real-time to fuel their respective search engines’ real-time results. Microsoft immediately launched their version, but it was separate from the regular Bing search engine. Google waited a while, but eventually started incorporating real-time results right into regular Google SERPs (including not only tweets, but various other sources).

After the Twitter deals were announced, Bing came out and said, “If someone has a lot of followers, his/her Tweet may get ranked higher. If a tweet is exactly the same as other Tweets, it will get ranked lower.”

Google was not as vocal about how it would rank tweets and other real-time results, but the company has now shed a bit of light on that via an interview with MIT’s Technology Review. David Talbot interviewed Google “Fellow” Amit Singhal, who has led development of real-time search at the company. According to him, Google also ranks tweets by followers to an extent, but it’s not just about how many followers you get. It’s about how reputable those followers are.

Singhal likens the system to the well-known Google system of link popularity. Getting good links from reputable sources helps your content in Google, so having followers with that some kind of authority theoretically helps your tweets rank in Google’s real-time search.

“One user following another in social media is analogous to one page linking to another on the Web. Both are a form of recommendation,” Singhal says. “As high-quality pages link to another page on the Web, the quality of the linked-to page goes up. Likewise, in social media, as established users follow another user, the quality of the followed user goes up as well.”
But that’s only one factor.

Do you commonly use hashtags in your tweets? If your goal is to rank in Google’s real-time search index, you may want to cut down on that practice, because according to Singhal, that is a big red flag for a lower quality tweet. This seems to be part of Google’s spam control strategy.

Another noteworthy excerpt from the interview:

Another problem: how, if someone is searching for “Obama,” to sift through White House press tweets and thousands of others to find the most timely and topical information. Google scans tweets to find the “signal in the noise,” he says. Such a “signal” might include a new onslaught of tweets and other blogs that mention “Cambridge police” or “Harry Reid” near mentions of “Obama.” By looking out for such signals, Google is able to furnish real-time hits that contain the freshest subject matter even for very common search terms.

Well, we certainly know more about Google’s strategy for tweet ranking now, but there are still plenty of questions about it. What is Google’s stance is on Ghost Tweeting? Are Google’s ranking factors a good reason to create and follow more Twitter lists in hopes for gaining more reputable industry followers?

The factors mentioned aren’t the only ones Google employs. It’s not like Google is going to tell us everything. It also helps to keep in mind that real-time search spans far beyond just tweets. Still, Twitter is clearly a big part of it, and even the significance of tweets themselves will evolve in time.

Google says it hopes to factor in geo-location data (with regards to tweets) into the real-time search results at some point. Google and Twitter engineers frequently collaborate on  real-time search, which Google itself says is evolving.

By the way, it stands to reason that Google’s strategy for ranking tweets probably shares similarities for how it ranks content from other sources drawn from for real-time search.

About the Author:
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Follow WebProNews on Facebook or Twitter. Twitter: @CCrum237

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Social Media for SEO is Not Just About Links Anymore

Disclaimer: This article was originally written before Google made its announcement, and has been updated to reflect that.

Google and Microsoft have both inked deals with Twitter and Microsoft has also inked one with Facebook to integrate Twitter and Facebook updates into Bing search results. Google will be adding tweets to search results.

Google’s Marissa Mayer says, ” We believe that our search results and user experience will greatly benefit from the inclusion of this up-to-the-minute data, and we look forward to having a product that showcases how tweets can make search better in the coming months. That way, the next time you search for something that can be aided by a real-time observation, say, snow conditions at your favorite ski resort, you’ll find tweets from other users who are there and sharing the latest and greatest information.”

There is a good chance that Google will be making a similar deal with Facebook, but even if they don’t, their deal with Twitter and Bing’s deals with both make it all the more important for marketers to be found in real-time searches and Facebook/Twitter in general.

A while back WebProNews compiled a list of five tips for getting found in real-time searches, which basically boils down to staying in the conversation for relevant topics that people are searching for. The tips were:

1. Use keywords
2. Talk about timely events
3. Have a lot of followers
4. Promote conversation
5. Include calls to engagement

I elaborated on each of these in the previous article. Social media is viral by nature, and real-time search is nothing more than putting things in chronological order. You have to keep people talking to stay relevant “right now.”

That said, we don’t know all the details about how Google and Bing will be integrating its Twitter and Facebook results into the rest of their results yet. Bing has made available a beta tool for people to mess around with for searching tweets with the search engine. “You can now search for what people are saying all over the web about breaking news topics, your favorite celebrity, hometown sports team, and anything else you use Twitter to stay on top of today,” says Paul Yiu of Bing’s Social Search team.
 

A spokesperson for Microsoft tells WebProNews, more specifically, the new Twitter developments in Bing include: Bing already displays some Tweets for certain people results at the very top of the regular web search results page. That’s a good place to appear. Here is a little info about how they rank tweets in their Twitter search.

Google announced a new Google labs project that injects social media into its own search results. This was also announced at the Web 2.0 Summit. Ben Parr with Mashable has the details from Mayer:

    – The bottom of search results will soon have social networking information from your friends, like their Flickr (Flickr) photos or their status updates. It’s a blended search integration, similar to seeing news or image results.

    – These are pulled from social networks connected to your Google Profile. The more that are connected, the more social information that will appear in search results.

    – They have also improved searching for images using social networks. Images become more relevant using social networking data.

    – It will launch in Google Labs in the next few weeks.

The deals with Microsoft and Google make social media marketing all the more important to marketing in general, and specifically search engine marketing. Where social media has generally fit into the SEO equation thus far, has been the promotion of content, which inspires links and conversation, which can in turn help search engine rankings.

Now, if status updates and tweets become directly integrated into search results in Universal Search-type fashion, it will be not only be about promotion and outside links, it will be about direct exposure right in the results, not unlike the importance of online video right now (as you’re probably aware, videos are often displayed prominently on the first page of Google results).

Now, forgetting about Google for a moment, pretend that the deals with Microsoft  are the only ones that happened. You may also recall that Microsoft has a certain deal in the works with Yahoo. This (if everything goes according to plan) will see Bing results taking over Yahoo’s own. Yahoo may still be controlling the front-end of its search, but Bing will be controlling the back-end. Ranking for Bing will mean ranking for Yahoo.

So with Yahoo, Twitter, and Facebook deals all in place for Bing, getting found in real-time searches may not only mean getting found in Twitter searches, Facebook searches, and such. It may also mean getting found in Bing searches and in Yahoo searches. That’s pretty much the meat of the non-Google U.S. search market.

Now let’s bring Google back into the equation. It has a deal with Twitter and may very well have one with Facebook before long. Kara Swisher who broke the news about Microsoft’s deals says Google’s been talking with both social networks. Still think real-time search and social media are not worth your time?

Do you think deals with Bing and Google will have a big impact on traffic from Twitter and Facebook? Share your thoughts.

• A real-time index of the Tweets that match your search queries in results. This feature makes it easier to follow what’s going on by reducing the amount of duplicates, spam, and adult content. 
• Giving you the option to rank tweets either by most recent or by “best match,” where we consider a Tweeter’s popularity, interestingness of the tweet, and other indicators of quality and trustworthiness.
• Providing the top links shared on Twitter around your specific search query by showcasing a few of the most relevant tweets. Additionally, Bing automatically expands those small URLs (like bit.ly) to enable you to understand what people are tweeting about. Instead of showing standard search result captions, we select 2 top tweets to give users a glimpse of the sentiment around the shared link. 

About the author:
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Twitter: @CCrum237

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